| 000 | 00652nam a22002057a 4500 | ||
|---|---|---|---|
| 999 |
_c6358 _d6358 |
||
| 003 | OSt | ||
| 005 | 20190604130724.0 | ||
| 008 | 190604b ||||| |||| 00| 0 eng d | ||
| 020 | _a9781259005213 | ||
| 040 | _cDechen | ||
| 082 | _a153.6 PAT | ||
| 100 | _aPatterson, Kerry | ||
| 245 |
_aCrucial Conversations : _btools for talking when stakes are high/ |
||
| 260 |
_aChennai : _bMcgraw Hill Education (India) Private Limited, _c2018. |
||
| 300 |
_axviii, 244 p. _bill. _c23 cm. |
||
| 504 | _aincludes index | ||
| 650 | _aInterpersonal communication, Interpersonal relations, Conversation | ||
| 700 | _aGrenny, Joseph, Switzer & al | ||
| 942 |
_2ddc _cBK |
||