Crucial Conversations
tools for talking when stakes are high
Patterson, Kerry
creator
Grenny, Joseph, Switzer & al
text
Chennai
Mcgraw Hill Education (India) Private Limited
2018
monographic
eng
xviii, 244 p. ill. 23 cm.
includes index
Interpersonal communication, Interpersonal relations, Conversation
153.6 PAT
9781259005213
190604
20190604130724.0